SpecOrtho has partnered with the HealthMark Group, a company that manages medical records and insurance form requests (FMLA, disability paperwork, etc) . HealthMark is a trusted partner that specializes in facilitating these records and keeping your personal health information safe.

How do I request my medical records?

https://healthmark-group.com/patients/

You can click on the button at the top to enter your email and start the process. Once your request is complete, you will receive an email with a secure link to download your records.

How long does it take to process requests?

Records can be available for download in as few as 8 business hours! However, some records may be subject to physician approval and can take up to 5 business days. If it has been more than 5 days since you made your request, please reach out to HealthMark at status@healthmark-group.com for an update.

Need more help?

You can find a list of frequently asked questions as well as chat live with a HealthMark medical records specialist for additional help on Monday to Friday from 8 a.m. to 6 p.m. CT by clicking here: https://healthmarkgrouphelp.zendesk.com/hc/en-u