SpecOrtho has partnered with the HealthMark Group, a company that manages medical records and insurance form requests (FMLA, disability paperwork, etc) . HealthMark is a trusted partner that specializes in facilitating these records and keeping your personal health information safe.
How do I request my medical records?
You can click on the button at the top to enter your email and start the process. Once your request is complete, you will receive an email with a secure link to download your records.
How long does it take to process requests?
Records can be available for download in as few as 8 business hours! However, some records may be subject to physician approval and can take up to 5 business days. If it has been more than 5 days since you made your request, please reach out to HealthMark at status@healthmark-group.com for an update.
Need more help?
You can find a list of frequently asked questions as well as chat live with a HealthMark medical records specialist for additional help on Monday to Friday from 8 a.m. to 6 p.m. CT by clicking here: https://healthmarkgrouphelp.zendesk.com/hc/en-u

